Terms and Conditions
At Arena Supplies we utilize the drop shipping service available from our manufacturers and suppliers of the quality products on our site. Due to the custom nature of our product line we do not accept returns without verbal approval from Arena Supplies. 951-241-7344. Custom items produced just for you can not be returned. Within 30 days of receipt if you want to return a non-custom item we will refund your purchase less the shipping charges incurred to ship your order and any return shipping charges to return the item. When we receive a return and it requires us to clean or repair it we will obviously ask you to pay for the work. We want you to be satisfied with this process.
If you want to cancel a non-custom item at any time prior to shipping we will refund the amount of your purchase less a 3% Merchant Credit Card Fee. If you want to cancel a non-custom item after your order has shipped but prior to receiving your order, we will refund the amount of your purchase less all shipping charges occurred and the 3% Merchant Credit Card Fee.